Policies 

Returns, Exchanges, Shipping, Production Time

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Shipping & Production Time

How long to expect your order?

All of our jewelry is made to order. Please allow 1 week for production and 5-7 days for shipping.

We appreciate your patience, our sustainable products are made with the highest quality materials and lots of love in our Ocean Beach studio.


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What to expect after your order is placed.

We want to ensure your jewelry is up to our standards and made to last!

You will receive an email once your order has shipped -- if you have not yet received an email and need to make changes to your order, contact rubytoblue@gmail.com for accommodations.

If you need your order rushed, send us an email and we will do our best to make accommodations! 

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Returns/ Exchanges

Online shipping made easy -
Free returns on us! 

Domestic Orders: We offer free returns/exchanges on unworn, non-custom pieces within 14 days after your order is received. Original packaging must be intact.

Fill out the form below and we will provide you with a return label for easy shipping -- simply place the new label over the original packaging label and send it out! You will be refunded once your order is received. 

Unfortunately, we do not accept returns for international orders at this time. We apologize for the inconvenience!

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Fill out this form if you are interested in a return or exchange!